Confidential investigation
Klar Cite summary
This clause concerns confidential investigation. It is needed for the gold level. It applies to concrete. Evidence the scheme asks for: evidence that a mechanism for confidential investigation is in place. E.g.: A company hotline or publicly available telephone number to submit a complaint.
Concrete Sustainability Council·clause B2.03·p.73
The publisher’s words
CSC Technical Manual (Precast Concrete with own fresh concrete production) clause B2.03 — words not shown. Read it at the source. The publisher reserves the right to its wording, so it is not republished here. The clause is held and cited here, and its words are read at the source.
The clause is held and verified. Only its words are withheld.
What the product must meet
- Applies to
- Concrete
How it is proven
- Evidence required
- Evidence that a mechanism for confidential investigation (on company level) is in place. E.g.: A company hotline or publicly available telephone number to submit a complaint.
- Who checks it
- Independent body verifies — a certifier, auditor or verifier with no stake
How to read this clause
Klar Cite’s reading of the clause, not the scheme’s own claim.
- Type of requirement
- Have a system in place — e.g. a management system, a procedure or a take-back scheme
- Required?
- Yes, from Gold up — below Gold it earns points
- Level
- Gold — the level of the credential this clause belongs to
Cite this clause
Concrete Sustainability Council · CSC Technical Manual (Precast Concrete with own fresh concrete production) · version v3.0 · clause B2.03 · page 73 · build 2026-10-16-0230 · https://klarcite.com/r/7959be0e07b9e754
Record details
Page 73, B2.03 Confidential investigation. Read in build 2026-10-16-0230, harvested 2026-10-16.
uid 7959be0e07b9e754 · document 7156fa3745c18186 · fidelity verbatim · published 2025-07-01