Confidential investigation
Klar Cite summary
This clause concerns confidential investigation. It is needed for the gold level.
Concrete Sustainability Council·clause B2.03·p.63
The publisher’s words
CSC Technical Manual (Recycled Aggregates) clause B2.03 — words not shown. Read it at the source. The publisher reserves the right to its wording, so it is not republished here. The clause is held and cited here, and its words are read at the source.
The clause is held and verified. Only its words are withheld.
How it is proven
- Evidence required
- Evidence that a mechanism for confidential investigation (on company level) is in place. E.g.: a company hotline a publicly available telephone number to submit a complaint. Publicly available means that the information is available to anyone on the web, without the need for special qualifications, permissions, or privileges.
- Who checks it
- Independent body verifies — a certifier, auditor or verifier with no stake
How to read this clause
Klar Cite’s reading of the clause, not the scheme’s own claim.
- Type of requirement
- Have a system in place — e.g. a management system, a procedure or a take-back scheme
- Required?
- Yes, from Gold up — below Gold it earns points
- Level
- Gold — the level of the credential this clause belongs to
Cite this clause
Concrete Sustainability Council · CSC Technical Manual (Recycled Aggregates) · version v3.0 · clause B2.03 · page 63 · build 2026-10-16-0230 · https://klarcite.com/r/d761c30822a6c29c
Record details
Page 63, B2 - Ethical Business. Read in build 2026-10-16-0230, harvested 2026-10-16.
uid d761c30822a6c29c · document 0c76d0b579b9f3d6 · fidelity verbatim · published 2025-07-01