Confidential investigation mechanism
Klar Cite summary
The company must have confidential investigation mechanism in place. It is needed for the gold level. It applies to cement. Evidence the scheme asks for: evidence that a mechanism for confidential investigation is in place. E.g.: a company hotline or publicly available telephone number to submit a complaint.
Concrete Sustainability Council·clause B2.03·p.69/75
The publisher’s words
CSC Technical Manual (Slag Grinding) clause B2.03 — words not shown. Read it at the source. The publisher reserves the right to its wording, so it is not republished here. The clause is held and cited here, and its words are read at the source.
The clause is held and verified. Only its words are withheld.
What the product must meet
- Applies to
- Cement
How it is proven
- Evidence required
- Evidence that a mechanism for confidential investigation (on company level) is in place. E.g.: a company hotline or publicly available telephone number to submit a complaint.
- Who checks it
- Applicant declares — a signed statement from the applicant
How to read this clause
Klar Cite’s reading of the clause, not the scheme’s own claim.
- Type of requirement
- Have a system in place — e.g. a management system, a procedure or a take-back scheme
- Required?
- Yes, from Gold up — below Gold it earns points
- Level
- Gold — the level of the credential this clause belongs to
Cite this clause
Concrete Sustainability Council · CSC Technical Manual (Slag Grinding) · version v3.0 · clause B2.03 · page 69/75 · build 2026-10-16-0230 · https://klarcite.com/r/ca6d07e4dab12581
Record details
Page 69/75, B2 - Ethical Business. Read in build 2026-10-16-0230, harvested 2026-10-16.
uid ca6d07e4dab12581 · document 137925db5c270170 · fidelity close quote · published 2025-12-01