Annual review and improvement of service performance

GECA·clause EV-5.1·p.34

The requirement

The publisher’s words are shown on request, below the limits.

The publisher’s words

The publisher lets each reader see 4 of this document’s clauses a day.

This is the publisher’s condition for Klar Cite showing its words; the limits, the citation and everything else on this page are free to read. Showing the wording counts one clause.

How it is proven

Evidence required
Signed declaration from an Executive Officer of the applicant company / service provider of compliance with above criterion; Copy of policy, action programme; Copy of evaluation report (e.g., meeting details and minutes) taking into account client comments and feedback.
Who checks it
Independent body verifies — a certifier, auditor or verifier with no stake

How Klar Cite classifies it

Klar Cite’s reading of the clause, not the scheme’s own claim.

What it asks
Have in place — a plan, procedure or system the applicant must operate
Standing
Required — must be met for the credential

Cite this clause

GECA · Cleaning Services · version CS Gen 3.0 · clause EV-5.1 · page 34 · build 2026-10-05-0439 · https://klarcite.com/r/fa0ff7c858e7eccb

Source document

Record details

Page 34, EV-5 CLEANING OPERATIONS ASSESSMENT. Read in build 2026-10-05-0439, harvested 2026-10-05.

uid fa0ff7c858e7eccb · document dbd4b2c88ccf6720 · fidelity verbatim · published 2026-06