Feedback and complaints procedure for the local community
Concrete Sustainability Council·clause B4.01·p.77
The requirement
CSC Technical Manual (Cement Grinding and Blending) clause B4.01 — words not shown. Read it at the source. The publisher reserves the right to its wording and sells access to it. The clause is held and cited here, and its words are read at the source.
The clause is held and verified. Only its words are withheld.
How it is proven
- Evidence required
- 1. Link on website OR phone number OR Email address OR contact details of a responsible person to handle the complaints. The contact can also be on company level, as long as it covers local complaints/grievances.
- Who checks it
- Applicant declares — a signed statement from the applicant
How Klar Cite classifies it
Klar Cite’s reading of the clause, not the scheme’s own claim.
- What it asks
- Disclose — information the applicant must provide
- Standing
- Required — must be met for the credential
- Impact area
- Social Health & Equity — the CMF area the clause addresses
- Level
- Bronze — the level of the credential this clause belongs to
Cite this clause
Concrete Sustainability Council · CSC Technical Manual (Cement Grinding and Blending) · version v3.0 · clause B4.01 · page 77 · build 2026-10-05-0439 · https://klarcite.com/r/a0a90aba0ffec6ef
Record details
Page 77, B4 - Feedback Procedure. Read in build 2026-10-05-0439, harvested 2026-10-05.
uid a0a90aba0ffec6ef · document 581191875b1cba6a · fidelity verbatim · published 2025-12-01