The document this clause was read from is superseded. It is kept so older citations resolve.
Feedback and complaints procedure for employees
Concrete Sustainability Council·clause B4.02·p.72
The requirement
CSC Technical Manual (Cement Grinding and Blending) clause B4.02 — words not shown. Read it at the source. The publisher reserves the right to its wording and sells access to it. The clause is held and cited here, and its words are read at the source.
The clause is held and verified. Only its words are withheld.
What the product must meet
- Applies to
- Cement
How it is proven
- Evidence required
- Link on website OR phone number OR Email address OR contact details of a responsible person to handle the complaints. The contact can also be on company level, as long as it covers local complaints/grievance.
- Who checks it
- Applicant declares — a signed statement from the applicant
How Klar Cite classifies it
Klar Cite’s reading of the clause, not the scheme’s own claim.
- What it asks
- Disclose — information the applicant must provide
- Standing
- Required — must be met for the credential
- Impact area
- Social Health & Equity — the CMF area the clause addresses
Cite this clause
Concrete Sustainability Council · CSC Technical Manual (Cement Grinding and Blending) · version v2.1 · clause B4.02 · page 72 · build 2026-10-05-0439 · https://klarcite.com/r/46fb287d27622ba7
Record details
Page 72 of the file (printed page 71), B4.02 Feedback and complaints procedure for employees. Read in build 2026-10-05-0439, harvested 2026-10-05.
uid 46fb287d27622ba7 · document 5ac46e5a68f5862a · fidelity verbatim · published 2023-09-01
Other clauses in this standard
| Clause | Name |
|---|---|
| B1.01 | Local Economy |
| B2.01 | Ethical risk assessment |
| B2.02 | Policy or code for ethical business |
| B2.03 | Confidential investigation |
| B2.04 | Responsible political involvement |
| B2.05 | Respect for property rights |