Customer complaints
Nordic Swan·clause O41·p.33
The requirement
The publisher’s words are shown on request, below the limits.
The publisher’s words
The publisher lets each reader see 6 of this document’s clauses a day when signed in, or 5 without signing in.
This is the publisher’s condition for Klar Cite showing its words; the limits, the citation and everything else on this page are free to read. Showing the wording counts one clause.
How it is proven
- Evidence required
- Upload your company’s routine for handling and archiving customer complaints.
- Who checks it
- Independent body verifies — a certifier, auditor or verifier with no stake
How Klar Cite classifies it
Klar Cite’s reading of the clause, not the scheme’s own claim.
- What it asks
- Have in place — a plan, procedure or system the applicant must operate
- Standing
- Required — must be met for the credential
Cite this clause
Nordic Swan · Chemical Building Products (097) · version Group 097 v3.3 · clause O41 · page 33 · build 2026-10-05-0439 · https://klarcite.com/r/3a352fb769a14c86
Record details
Page 33. Read in build 2026-10-05-0439, harvested 2026-10-05.
uid 3a352fb769a14c86 · document 77b87f0460ffa376 · fidelity verbatim · publication date not recorded